Exchanges and Returns
- The color of the actual product may vary from image depending on your monitor’s resolution settings.
- For printed/paper/portrait merch, defects on the back or background (not on the face) and scratches, dents, or nicks that may form during manufacture are not grounds for exchange or return.
- Exchanges or returns are available within 14-21 days after delivery.
(unless the packaging is opened or damaged, resulting in loss of commercial value).
- Only defects that are visible in the absence of light reflection are eligible for exchange/refund.
- Wrong, Damaged, or Defective Items: The store is responsible for return shipping fees.
※ Customers are responsible for all return postage costs for change of mind returns and exchanges (including size/color exchanges).
※ Please send your return package only after you submit a request via Private Inquiry.